The Dispatch

5/29/26, 7:15 AM 14 min read

Stop Wasting Your Software Budget: The Employee Training Gap

By  Jason Lee

Employee Training

Most businesses spend heavily on software and almost nothing training their teams to actually use it. Employees use an average of just 40% of …

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5/28/26, 8:15 AM 20 min read

Location in a Box: How Smart Franchises Open New Locations Faster

By  John Ohlwiler

Franchise Franchise Location Setup Location-in-a-box

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5/22/26, 8:15 AM 17 min read

AI Governance: Who Owns the Guardrails in Your Organization?

By  Jason Lee

AI AI Governance

AI governance is the set of policies, roles, and accountability structures that define how artificial intelligence tools are adopted, monitor …

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5/21/26, 7:30 AM 21 min read

Why Your Technology Maturity Score Affects Your Business Valuation

By  Jason Lee

Mergers and Acquisitions Technology Maturity Model

Your technology maturity directly affects how buyers price your business. Companies with modern, documented IT infrastructure and strong cybe …

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5/20/26, 7:15 AM 11 min read

AI Adoption in Franchise Systems: How to Avoid the Chaos

By  John Ohlwiler

AI Franchise AI Implementation

That question sounds like a technology question. It is… kind-of.The lool you choose to use is a conversation to have and something to decide. …

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5/18/26, 7:15 AM 19 min read

Cyber Insurance: What It Covers (and What It Doesn’t)

By  Jason Lee

Cyber Security Cyber Insurance

QUICK ANSWER: Cyber insurance typically covers incident response costs, ransomware payments, data breach notifications, business interruption …

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5/15/26, 7:15 AM 18 min read

Why Tech Standardization Is a Competitive Advantage For Franchises

By  John Ohlwiler

Franchise Franchise Location Setup Emerging Franchise

Franchise brands that standardize their technology across every location don’t just run cleaner operations — they grow faster, adapt quicker, …

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5/14/26, 7:15 AM 24 min read

Top 5 Things to Look for in a Managed IT Services Company

By  Jason Lee

Managed Services Provider Cyber Security MSP

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5/11/26, 8:15 AM 17 min read

Get Microsoft 365 and Copilot ROI For Your Business Today.

By  Jason Lee

AI Microsoft 365 Employee Training

Microsoft 365 isn't just Outlook and Word anymore. Your subscription likely includes Teams, SharePoint, OneDrive, OneNote, Planner, Forms, Po …

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5/8/26, 7:30 AM 31 min read

Choosing an MSP Partner for Your Emerging Franchise: A Guide

By  Jason Lee

Managed Services Provider Franchise MSP Emerging Franchise

Choosing an MSP for your emerging franchise means finding a partner who understands multi-location operations, enforces consistent IT standar …

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