The Dispatch

9/24/26, 8:45 AM 15 min read

How Franchisors Win the Tech Renewal Cycle: Standards, Vendors, and Visibility

By  John Ohlwiler

Franchise Renewal Vendors

Without a centralized approach, franchisees renew on mismatched platforms with expired agreements and inconsistent security — creating operat …

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9/21/26, 9:45 AM 20 min read

How AI Workflows Are Changing Businesses

By  John Ohlwiler

AI workflows connect systems, automate decisions, and reduce the manual tasks that drain business capacity. When built on the right foundatio …

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9/18/26, 8:15 AM 13 min read

Storm-Tested Infrastructure: Building IT That Holds Up When the Power Doesn't

By  John Ohlwiler

MSP IT Support hurricane prep backup

Storm-tested IT infrastructure means geographic data redundancy, tested failover systems, verified backups, and a communications plan you can …

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9/17/26, 6:45 AM 19 min read

Co-Managed IT: When You Need a Partner, Not a Replacement

By  John Ohlwiler

IT Support Co-Managed

Co-managed IT is a service model where an outside provider works alongside your existing internal IT staff, filling gaps in expertise, capaci …

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9/14/26, 10:00 AM 20 min read

The IT Due Diligence Red Flags Every Acquirer Should Run Down

By  John Ohlwiler

IT Consulting Due Diligence M&A

Quick answer: The most critical IT due diligence red flags include undisclosed security incidents, end-of-life or unsupported infrastructure, …

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9/10/26, 7:45 AM 14 min read

MFA in 2026: Why Push Notifications Are Out and Passkeys Are In

By  John Ohlwiler

Cyber Security Passkeys

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9/4/26, 6:30 AM 15 min read

M&A: Your People Are the Hardest System to Integrate

By  John Ohlwiler

M&A

The servers can wait. Here is what acquirers get wrong in the first 90 days.

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9/3/26, 8:45 AM 21 min read

Microsoft Copilot ROI: How to Measure What Your Team Actually Saves

By  John Ohlwiler

AI Copilot Microsoft

You've made the investment. You're paying for Microsoft 365 Copilot licenses. Your team is (probably) using it. But when your CFO asks what t …

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8/13/26, 1:15 PM 20 min read

Email Security for Small Businesses: The Top 5 Threats You Missed

By  John Ohlwiler

Cyber Security Email Security

Your inbox is the most attacked surface in your business. Not your firewall. Not your servers. Your email.

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8/10/26, 8:15 AM 16 min read

Building the Right Tech Stack for Your Franchise

By  John Ohlwiler

IT Consulting Franchise

The short answer: A franchise tech stack should have a non-negotiable core (network infrastructure, cybersecurity, cloud platform, and core o …

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