Skip to content
PODCAST

Shh...IT Happens

Most businesses treat IT as a cost to control. The smarter ones use it as a lever to grow.

Shh… IT Happens is a straight-talking podcast for business leaders who want to understand what really goes on behind the scenes in IT and how to turn technology into a profit center rather than a line item to dread.

Hosted by Eddie Clark of Solve IT and John Ohlwiler of Sentry Technology Solutions, the show pulls back the curtain on the decisions, shortcuts, and assumptions that quietly shape your systems, your security, and your bottom line. From near-misses and outages to smart investments that actually move the business forward, Eddie and John share the lessons most owners only learn after something breaks.

Listen Anywhere You Get Your Podcasts

60,000+

Listens

2

Tech Guys

12,000+

Subscribers

So Much

Sh... IT

Episiode 1: How IT Overlaps Every Pillar of Your Business

In this episode of Shh… IT Happens, the conversation tackles a reality many business leaders overlook: IT is not a back-office function; it overlaps every pillar of your business. From the hype surrounding AI and large language models to real-world examples of technology decisions that cost millions, the discussion breaks down what business owners should actually pay attention to right now. The hosts explore how venture capital shapes the AI landscape, why some flashy tools fail, and how choosing the wrong technology partner can quietly limit your growth for years.

Episode 2: AI Burnout Syndrome

Artificial intelligence is moving fast. Businesses are adopting AI tools everywhere; yet many leaders are discovering an unexpected problem. Instead of saving time, AI can create confusion, extra work, and even employee burnout. In this episode, the team breaks down two growing concerns for business leaders: the risk of advertising influencing AI results and the emerging concept of AI Burnout Syndrome. When companies rush to implement AI without clear processes or expectations, employees often end up doing “work about work”; reviewing AI outputs, fixing mistakes, and learning new tools faster than organizations can manage them.

Episode 3: The Intersection of HR & IT

In this episode of Shhh IT Happens, Veronica Sands sits down with Eddie Clark of Solve iT, John Ohlwiler, and special guest Jordan George, fractional CHRO at HR Soul, to unpack what’s really happening at the intersection of HR and IT.

This is not a conversation about tools. It is about execution, ownership, and the growing gap between leadership expectations and real-world adoption.

This episode cuts through the hype and gives you a practical lens on how AI, HR, and IT actually impact your business operations, risk exposure, and team performance.

If your company is experimenting with AI without a clear plan, this conversation will hit close to home.

Episode 4: The Perils of Private Equity-Backed Vendors

In this episode of Shh, IT Happens*, Eddie Clark of Solve iT and John Ohlweiler of Century Technology Solutions discuss **the perils of private equity-backed vendors* and why business leaders should pay closer attention to who owns the tools, platforms, and service providers they depend on. As consolidation increases across IT, telecom, healthcare, franchising, and local service industries, customers often feel the impact through declining support, stalled product roadmaps, rising prices, and a revolving door of account managers.

Episode 5: The Alignment Problem with Joe Forgét

In this episode of Shhh IT Happens, host Veronica Sands is joined by Eddie Clark of Solve iT, John Ohlwiler of Century Technology Solutions, and guest Joe Forgét, Founder of Igniting Momentum, to explore the alignment problem and why leadership alignment has become a major IT issue.

Episode 6: Cybersecurity Insurance with Doug Kreitzberg of SeedPod Cyber

In this episode of Shh, IT Happens, Eddie Clark of Solve iT and John Ohlwiler of Sentry Technology Solutions are joined by Doug Kreitzberg of SeedPod Cyber to discuss how rapidly growing AI adoption is changing cybersecurity risk, insurance, data governance, and the responsibilities of business leaders.

Employees are already finding ways to use AI to work faster, often before their companies have established policies around which tools are approved or what information can be shared with them. Doug explains why businesses need to put intention behind AI adoption and why cyber insurers are beginning to pay closer attention to AI governance. Some carriers are already introducing exclusions or coverage limitations as they work to understand this emerging risk.