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Operational IT by Sentry

Ready to Solve Your IT Issues?

The Foundation of Innovation: Operational IT

We Handle the IT So You Can Run Your Business.

Partnering with Sentry Technology Solutions for your Operational IT needs means gaining a reliable, comprehensive support system for your day-to-day technology operations.  Our team works closely with your organization to ensure your IT infrastructure runs smoothly, minimizing downtime and improving productivity. With Sentry as your IT partner, you can focus on growing your business while we handle the complexities of your operational technology.

We typically engage with a business either as their fully managed IT provider or Co-Managing IT.

Fully Managed IT Services:

Managed IT Services offer a complete solution for outsourcing IT operations, providing 24/7 support and maintenance. This service includes technical support, cybersecurity, and strategic planning, all for a fixed monthly fee. It eliminates the need for an internal IT team, keeps organizations updated with technology trends, and focuses on reducing downtime and optimizing performance.

Co-Managed IT Services:

Co-Managed IT Services offer a collaborative model where businesses keep their internal IT staff while partnering with an external provider to enhance capabilities and fill expertise gaps. This approach allows organizations to leverage their team's knowledge and gain access to specialized skills and resources as needed. It is ideal for businesses with growing IT needs, providing flexibility, scalability, and tailored solutions to ensure effective collaboration and resource use.

 

Networking & Connectivity

End-to-end network infrastructure management, including routing, switching, security, and performance optimization to ensure reliable and secure data transmission.

WiFi Solutions

Design, implementation, and maintenance of secure wireless networks that provide reliable connectivity across all business locations while maintaining high security standards.

Help Desk Support

24/7 technical support services providing immediate assistance for user issues, troubleshooting, and problem resolution through multiple channels including phone, email, and chat.

Phone Systems

Implementation and management of modern business communication systems, including VoIP solutions, unified communications, and integration with other business tools for seamless connectivity.

M365/GSuite Workspace

Comprehensive administration of cloud-based productivity suites, including user management, security configuration, license optimization, and application deployment across the organization.

Backup & Recovery

Robust data protection strategies incorporating automated backups, disaster recovery planning, and business continuity solutions to safeguard critical business information.

Data Storage

Implementation and management of scalable storage solutions, including on-premises and cloud storage systems, ensuring data accessibility, security, and compliance with industry regulations.

Vendor Management

Strategic oversight of IT vendor relationships, including contract negotiations, license management, service level agreement (SLA) monitoring, and coordination between multiple technology providers to ensure cohesive service delivery and cost optimization.

Operational IT is only a part...
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