The Dispatch

After the Storm: What Hurricane Season Teaches Florida Businesses About IT Resilience

Written by John Ohlwiler | 9/28/26, 12:15 PM

 

What Hurricane Season Actually Tests in Your IT

A hurricane is not just a weather event. For a business, it is a live stress test of every assumption baked into your technology plan. Power redundancy, cloud failover, remote access, vendor response times, backup integrity -- all of it gets evaluated in real time, whether you planned for it or not.

The gap between thinking you are prepared and being prepared is wider than most business leaders want to admit. A 2026 survey by the U.S. Chamber of Commerce Foundation and Verizon found that 94% of small business owners believe they could recover from a disaster -- but only 31% actually have a documented disaster plan in place.1

That confidence gap is where most hurricane-season IT lessons get written.

Where Most Business Continuity Plans Break Down

After years of working with Florida businesses through hurricane seasons, three failure patterns come up again and again.

Backups that were never tested. Having a backup is not the same as having a working backup. Many organizations discover mid-disaster that their last clean recovery point is weeks old, their backup jobs have been silently failing, or their recovery process takes three times longer than expected. Testing matters. Scheduled, documented, verified testing.

Remote access that was not ready. When a storm forces employees home, the question is not just whether they can log in -- it is whether they can work. VPN capacity, cloud app licensing, MFA setup, and device management all become bottlenecks the moment the office closes. Most businesses find out they missed one of these only after the storm has already hit.

Vendor SLAs that did not hold. Your internet provider, your phone system, your cloud hosting -- all of them have fine print about response times during declared emergencies. Did your vendors deliver? Did you even know what to expect? If the answer to either question is no, that is a conversation worth having before next season starts.

The Statistic That Should Make Every Florida Business Owner Uncomfortable

Roughly 40% of businesses that experience a major disaster never reopen.2 That number has held consistent for years, and it is not a number about catastrophic structural damage or total data destruction. It includes businesses that simply could not get back online fast enough. Customers moved on. Cash ran out. The plan that seemed sufficient in April looked very different in October.

The businesses on the right side of that statistic tend to share a few things in common: they knew their recovery time objectives, they had tested their systems against those objectives, and they had a technology partner who could prioritize their recovery over a general queue of support tickets.

What to Audit Before Hurricane Season Closes Out

Late September is the right time for this conversation. The peak of season has passed, the lessons are fresh, and next year's season is far enough away that you can actually fix things rather than triage them. Here is where to start.

Run a backup recovery test. Do not check a dashboard. Actually restore something. Pull a file, a folder, a full system image if you can manage it. Confirm your recovery time meets your actual business needs, not just a theoretical SLA.

Review your remote work readiness. Assume the office is inaccessible for five days. Walk through what each department would need to operate. Close the gaps you find.

Revisit your vendor contracts. Know what your critical vendors are obligated to deliver during a declared emergency, and know who to call when that obligation is not being met.

Document your lessons learned. If something broke or slowed you down this season, write it down now. A pain point you document in September becomes a line item in your IT plan by spring. One you forget gets rediscovered the hard way next summer.

The Difference Between a Plan and a Practice

Technology resilience is not a document you file away. It is a practice -- a set of habits your organization builds before it needs them. The businesses that weather storms with minimal disruption are not the ones with the thickest business continuity binders. They are the ones who tested their plan against reality at least once in the twelve months before disaster struck.

If this hurricane season exposed a gap in your technology foundation, that is not a failure. It is a data point. The question is what you do with it before June 1, 2027 arrives.

Frequently Asked Questions

When is the right time to review a business continuity plan?

Right now. The period between October and April is the best window for Florida businesses to audit, update, and test continuity plans before the next hurricane season begins. Waiting until May leaves little time to address gaps.

How often should we test our backups?

At minimum, once per quarter. Monthly is better. The test should include an actual restoration exercise, not just a confirmation that the backup job ran successfully. Job status and data recoverability are not the same thing.

What is a recovery time objective (RTO) and why does it matter?

A recovery time objective is the maximum acceptable length of time your systems can be offline before the business is materially harmed. If you do not know your RTO, you cannot evaluate whether your backup and recovery solution is actually meeting your needs. It is the number your IT plan should be built around.

Does a managed IT provider help with hurricane preparedness?

A good one does. Beyond maintaining your systems day-to-day, a managed IT partner should be helping you evaluate your continuity posture, test your recovery capabilities, and have a clear response plan for declared emergencies. If yours has not had that conversation with you, it is worth asking why.

Ready to Close the Gaps Before Next Season?

Sentry Technology Solutions helps Florida businesses build technology programs that actually hold up under pressure -- starting with an honest look at where you are today. Schedule a Discovery Call at sentryitsolutions.com.

References

  1. U.S. Chamber of Commerce Foundation and Verizon. "94% of Small Businesses Say They Could Recover from a Disaster, but Only 31% Have a Plan." Survey of 2,005 U.S. SMB owners, March 2026. https://www.uschamberfoundation.org
  2. Access Corp. "Study: 40% of Businesses Fail to Reopen After a Disaster." https://www.accesscorp.com/press-coverage/study-40-percent-businesses-fail-reopen-disaster/